Our clients who signed up for Antlere and its services are eligible to access this application by using their same login credentials.
Features
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Following are the pages of application.
1. Dashboard
2. Voice of Customer
3. Nps By Month
4. Nps By Date
5. Nps By Segment
6. Nps By Service
7. Nps By City
8. Nps By Store
9. Top Five Reasons
10. Loops
11. Response Stats
12. Nps Detail Report
13. Nps Datewise Report
One time login required and app will remain logged in until it will be uninstalled from memory or logout by user. When navigate to above pages then application will fetch data from live server according to the filters values. Graphs and reports represents data which are designed in application. All graphs and reports work with live server data, when there is no data graphs will not appear. The application requires internet connection for syncing data from server. Offline app will maintain last fetched data so when internet connection is not available then pages will show last synced data. A sync button on right top corner of every page reloads the page and get latest data.
Description
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Antlere is born from our expertise in customer centrality, loyalty and revenue growth experienced with many clients. Its focus lies on how phenomenal results can be achieved by listening to customers, analysing their feedback and using the gathered insights to bring improvements to infrastructure, products, people and services,thereby creating unflinching loyalty in customers.
Rich functionality along with easy to use views is what makes Antlere ideal for all kinds of retailers. Antlere captures simple, agile and actionable methodology allowing it’s users to navigate easily via interface. This helps everyone derive results, even without any technical skills.
Net Promoter, NPS, and the NPS-related emoticons are registered trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld